Hours of Operation: Office open Monday-Friday, 8:00 a.m.-4:30 p.m., services available 24/7. If possible, please submit your request for an interpreter at least one week in advance. If you are unable to provide advance notice please know that all last minute and emergency requests will be honored.
Location: Offices at 215 E Spring St., New Albany, IN; programming on-site and at community locations in Southern Indiana, Kentucky, & elsewhere on an as-needed basis
Population Served: Deaf, Hard of Hearing, and world languages speaking individuals-interpreters in 15 languages available-Spanish,Portuguese, French, German, Bulgarian, Somali, Croatian, Serbian, Bosnian, Montenegrin, Arabic, Swahili, Russian, Italian and Bravanese.
Services Provided: American Sign Language and world languages interpreting and translating, Deaf Case Management, community American Sign Language (ASL) classes, ASL workshops, practicum site for Interpreting Students
Payer Sources: Direct billing - customers include educational institutions, health care providers, court systems, & others
Fees: $55/hour plus $55 portal fee
Referral Sources: Vocational Rehabilitation, community members
Rauch Interpreting Services
We serve the needs of people in our community who are Deaf and Hard of Hearing and the world languages community.
Sign language classes begin on June 7th - click on Learning Opportunities for more details
Interpreters may be used for staff meetings, job training, job interviews, medical appointments, and other professional engagements. We can also provide consultation in areas such as Sensitivity Training, Deaf Awareness, Accessibility Issues and available technology resources. Rauch Interpreting Services is a proud organizational member of the National Association of the Deaf (NAD).
RATES & BILLING
On-Site Interpreter Rate: $55 per hour
There is a one-hour minimum on each assignment plus one hour minimum travel time. Additional time over one hour is billed in 15-minute increments. A 24-hour cancellation notice is required. If possible, please try to request interpreters at least one week in advance. You may receive a tax deduction on any interpreting fees your business may incur; please consult your tax advisor for details.
Schedule an Interpreter
Web form to SCHEDULE AN INTERPRETER ›
Call (812) 945-4063
or (502) 550-5384 (24 hours)
FREE VP calls at Rauch Interpreting Services
Rauch Interpreting Services now offers FREE use of a Sorenson ntouch Video Phone during business hours of 8:00 a.m. – 4:30 p.m., Monday through Friday. If you are near our office and need to make a phone call, stop here and use our new Sorenson VP. If your video phone at home is broken, you can use ours. Rauch Interpreting Services is happy to partner with Sorenson Communications, Inc. to provide this FREE service to the Deaf and Hard of Hearing Community. A special THANK YOU to Milton Walters, Trainer for the Indiana Region, for the installation and support.
Rauch on Spring
215 East Spring Street
New Albany, IN 47150
(502) 550-5384 (cell - voice) 24 hours
Rauch Interpreting Services Staff
Karen Newlin, Interpreter Coordinator
Abby Brentlinger, Staff Interpreter
Madison Tapp, Staff Interpreter
Emily Bartelt, Staff Interpreter
Karen Walker, Staff Interpreter
Bobby Brown, Staff Interpreter
Tanya Brown, Staff Interpreter
Richard Cortez, Spanish Staff Interpreter
Video Phone: 812-406-4080,
available Monday - Friday 8 a.m. - 4 p.m.
Oldham County Kentucky Schools
Big Rivers Electric Corporation
Scottsburg Memorial Hospital
Toyota Motor Manufacturing, Kentucky, Inc.
Taylor Regional Hospital
Jefferson County Public Schools (JCPS)
KentuckyOne Health, Inc.
U. S. Census Bureau
Indiana University Southeast
Ivy Tech Sellersburg
“I rate Rauch Interpreting Services as Excellent.”
Cathy Crump Goodman, Deaf Consumer
We have found Rauch Interpreting Services, Inc. to be a wonderful agency to collaborate with for educational interpreter needs. They are timely in providing responses and can fill most requests, long or short term, even with short notice. We have had a successful partnership with Rauch for over 10 years. I appreciate the staff at Rauch for working with us to make this long standing relationship successful. Lori Fitzgerald,ECE Program Specialist for Deaf/HH
Rauch Interpreting Services provides professional and courteous interpreters and makes scheduling easy. The staff is friendly and they make hiring an interpreter an extremely easy process. Lisa Goldburg, Ivy Tech, Sellersburg
Recently, I was laid off of my job and I went to Rauch Interpreting Services to talk with Director Dave Calvert and Deaf Case Manager Darin Souder about my options. Darin and Dave helped me through the process of filing for unemployment and offered suggestions to possible future job offerings. When it was time for my official interview with a potential employer, Rauch Interpreting Services was called to provide me with an interpreter. The interview went smoothly and I was hired. I will be starting my new position next week. I want to thank Rauch Interpreting Services for always being supportive. I am so happy they are here in New Albany to help the Deaf community.
-Tom McQuiggan, Deaf Consumer
I have worked with the Director of Rauch Interpreting Services, Dave Calvert, on several projects. For example, I was one of several people who assisted in fundraising for Rauch's first OPEN HOUSE on June 9, 2012. This was an opportunity for the Deaf community to come see the changes Rauch has made to interpreting services. It was an important step to establishing community involvement and give the Deaf community the opportunity to meet the new faces at Rauch Interpreting Services. I also taught an 8-week community sign language class with Dave (Calvert) in June. Dave also involved me in a workshop presentation, titled, "Medical Interpreting, The Rauch Way." I have also worked with several interpreters that were provided by Rauch Interpreting Services. I find their professionalism in a very positive manner. I have also participated in several meetings with Rauch Interpreting Services. I worked with other Deaf and hearing members to develop some ideas to provide educational workshops to members of the Deaf community. We are discussing other programs and activities for the future. I feel Rauch Interpreting Services is taking important steps towards a more positive direction. These steps will lead to a more positive relationship with the Deaf and Hard of Hearing community more than ever before.
- Bob Stuckey, Deaf Consumer
"Imagine A Community Where Everyone Belongs" just scratches the surface of Rauch's Mission Statement. Rauch's qualified interpreters are dedicated to the Deaf community to ensure that ALL Deaf consumers get the best interpreting services available to them. Rauch's interpreting team strives to allow every Deaf individual to feel "involved" in a community where all are welcomed.
- Josh Rogers, Certified Interpreter
There are not words to describe how thankful I am for everything that you have done for me! Coming to Rauch for my internship was one of the best decisions I have ever made. In my time with y’all I have learned so much about the real world of interpreting and how to improve myself and my skills! Also, thank you for taking me on as one of your own and always being there to support me, whether it was work or life related! I could not had imagine a better mentor! You are an incredibly special human being and I am so glad that I get to continue to learn from you!
– Madison Tapp, EKU, Class of 2016
I had a tragedy in my life this year. My mother passed away. She lived in Florida with my father, but we had her buried here in Kentucky at a family plot located in Mt. Washington, Kentucky. During this sad and stressful time I was so busy with funeral arrangements, I forgot about hiring an interpreter for the funeral. I called Dave (Calvert) at Rauch and he said he would be there to interpret for me and the family and he didn’t want me to worry about anything. Dave did show up to interpret for me and my family and I was so grateful. Dave and I have a very special relationship now and I value him and the great job he is doing for Deaf people in Indiana and Kentucky. I recently was furloughed from my government job in Jeffersonville and again Dave was there for me. I had difficulty understanding all of the paperwork that I was given to explain what happens during a government shutdown. Dave assisted in explaining everything to me and offered his support until I was called back to work. During times, like these, you just need someone to support you and that’s what Dave does. I appreciate him so much. Rauch Interpreting Services is so much better now. I wish more Deaf people would call Rauch Interpreting Services when they need an interpreter because their interpreters and Dave are very good.
-Debbie McQuiggan, Deaf Consumer
Rauch Interpreting Services now has a much clearer direction than a year ago. A vision that serves and empowers the Deaf community through qualified interpreting services, video phone services, and Deaf case managers. This vision also encompasses the interpreting community by providing workshops, mentoring, and hopefully a national testing super-site for RID.
- Adam Freihaut, Contract and Educational Interpreter
With their numerous workshops and mentoring opportunities, Rauch has been invaluable to me in my professional career and development. They offer nearly everything from meeting with staff to working on skills and opportunities to be analyzed and critiqued. I would not be the interpreter I am today without Rauch.
- Gideon Scott, Contract Interpreter
Thank you so much for allowing me to do my internship with Rauch. You and the staff here have given me an experience I could not have gotten anywhere else! I have learned so much from you and your interpreters in the four short months here. Thank you for also mentoring me while I was here. I look forward to working with you and seeing you at workshops in the near future!
-Catherine Laswell, Eastern Kentucky University ASL Intern